Community Resources and Supports

We have a variety of resources to help you navigate the community services and supports available. Please take a look at the resources below and click on the links to each organization’s website. If you need assistance, we’re happy to help you. Just reach out to our Information and Referral specialists at 617-292-6211 or email us at [email protected].


DEAF Inc.: 617-254-4041

MA Commission for the Deaf & Hard of Hearing: 617-740-1600

Mass Relay: 711


MA Commission for the Blind: 617-727-5550

LensCrafters Cares-One Sight (Free eyeglasses)

Perkins School for the Blind: 617-924-3434

Elder Abuse reports can be filed 24-hours a day either online or by phone for persons age 60 and over who live in the community, contact:

Elder Abuse Hotline: 800-922-2275

To report abuse of a person with a disability under the age of 60, contact:

Disabled Persons Protection Commission: 800-426-9009

Age Strong Commission: 617-635-4366

Boston Center for Independent Living: 617-338-6665

MassOptions: 800-243-4636

BSHC Caregiver Solutions: Contact Boston ElderINFO at 617-292-6211

AARP: 888-687-2277

City of Boston Care Partner Support: 617-635-4366

Grandparents Raising Grandchildren: 617-748-2454

NAMI Family Support for Caregivers: 617-635-3994

Falls Prevention

Philips Lifeline: 800-635-6156

Partners Healthcare (Lifeline): 800-910-4225


Suicide Hotline: 800-273-8255

Good Samaritans: 617-247-0220

Wellness Checks/Public Safety

Boston Police Department: 9-1-1 or 617-343-4500

Elder Abuse Hotline: 800-922-2275

Mayor’s Hotline: Dial 3-1-1 or email [email protected]

The following organizations offer assistance with job search and training, career development and other employment services:

ABCD Boston: 617-348-6000

Beacon Resume: 617-423-1515 (help with resume writing)

Boston Youth and Employment: 617-635-4202

Disability Law Center: 617-723-8455

Family Connect: 800-232-5463 (for parents and children with visual impairments)

Goodwill Industries: 617-445-1010

Jewish Family & Children’s Services: 781-693-1387

MassHire Career Centers: 617-661-7867

Mass Rehab Commission: 617-204-3600 (helps people with disabilities find employment)

Operation A.B.L.E: 617-542-4180, ext.132

Work Incentive Counseling: 877-YES-WORK or 877-937-9675

Fair Foods: 617-288-6185

Massachusetts Emergency Food Assistance Program (The Greater Boston Food Bank): 617-626-1849

Project Bread: 800-645-8333

SNAP Benefits/Food Stamps: 617-292-6211

Women, Infants, & Children (WIC): 800-942-1007

The following organizations offer a variety of payment assistance, discount programs, advocacy and supports to income-eligible families and older adults:

ABCD Boston: 617-357-6012

City of Boston Public Works: 617-635-4900

Eversource: 800-592-2000

Massachusetts Association for Community Action (MASSCAP): 617-357-6086

National Grid: 800-322-3223

Massachusetts’ home energy assistance program (LIHEAP)

Peapod: 800-573-2763

Roche Bros: 617-327-7666

Health Law Advocates: 617-338-5241

Boston Public Health Commission: Mayor’s Health Line – 617-534-5050

Health Connector: 877-MA-ENROLL (877-623-6765)

SHINE: 617-522-9270

My Ombudsman: 855.781.9898

Boston ElderINFO: 617-292-6211

Kit Clark Senior Services Home Improvement: 617-533-9141
(Dorchester, South Boston & Roxbury)

Ecumenical Social Action Committee (ESAC): 617-524-2555
(Jamaica Plain, Hyde Park, Roslindale, West Roxbury, Allston, Brighton, Mattapan)

Neighborhood of Affordable Housing (NOAH): 617-418-8265
(Charlestown, East Boston, North End and West End)

Lifecycle Transitions: 877-273-7810

Service Master: 800-783-0552

Age Strong Commission: 617-635-2713

Boston Center for Independent Living: 617-338-6665

Boston Housing Authority: 617-988-4000

City of Boston Rental Relief
Neighborhood Development: 617-635-3880
Fair Housing and Equity: 617-635-2500

Housing and Urban Development (HUD): 800-225-5342
Rent and mortgage payment relief

Metro Boston Housing Partnership: 617-859-0400

Residential Assistance for Families in Transition (RAFT): 617-859-0400

Ethos: 617-522-6700

Boston Medical Supplies: 877-707-9643

Charm Medical Supply: 877-942-4276

MASS Match: 877-508-3974

REquipment: 866-244-6156

StairLift: 866-549-8893

Sullivan’s Pharmacy/Medical Supply: 617-323-6544

Mass College of Pharmacy and Health Sciences: 866-633-1617

Prescription Advantage: 800-243-4636
A state-sponsored prescription drug program administered by the Commonwealth of Massachusetts Executive Office of Elder Affairs for seniors and people with disabilities.

City of Boston: Call 3-1-1 on the day of a snowstorm and your name will be placed on a list for when volunteers are available.

Snow Angels: 617-464-8500

SSI: 800-772-1213

SSDI: 800-772-1213

Caregiver Support Groups (virtual)
Boston Senior Home Care

Diabetes Counseling
Steward Carney Hospital: 617-506-4921

Grief Counseling
Steward Carney Hospital: 617-296-4000

NAMI Family Support for Elderly w/ mental illness: 617-635-3994

Mass Department of Veterans Services: 617-210-5480

City of Boston Veteran Services: 617-241-8387

New England Center Home for Veterans: 617-371-1800

Veteran Crisis Line: 800-273-8255