We have a variety of resources to help you navigate the community services and supports available. Please take a look at the resources below and click on the links to each organization’s website. If you need assistance, we’re happy to help you. Just reach out to our Information and Referral specialists at 617-292-6211 or email us at [email protected].
Hearing
DEAF Inc.: 617-254-4041
MA Commission for the Deaf & Hard of Hearing: 617-740-1600
Mass Relay: 711
Vision
MA Commission for the Blind: 617-727-5550
LensCrafters Cares-One Sight (Free eyeglasses)
Perkins School for the Blind: 617-924-3434
Elder Abuse reports can be filed 24-hours a day either online or by phone for persons age 60 and over who live in the community, contact:
Elder Abuse Hotline: 800-922-2275
To report abuse of a person with a disability under the age of 60, contact:
Disabled Persons Protection Commission: 800-426-9009
BSHC’s Caregiver Solutions (AFC Program): Contact Boston ElderINFO at 617-292-6211
Massachusetts Council for Adult Foster Care
Age Strong Commission: 617-635-4366
Boston Center for Independent Living: 617-338-6665
MassOptions: 800-243-4636
BSHC Caregiver Solutions: Contact Boston ElderINFO at 617-292-6211
AARP: 888-687-2277
City of Boston Care Partner Support: 617-635-4366
Grandparents Raising Grandchildren: 617-748-2454
NAMI Family Support for Caregivers: 617-635-3994
Boston Center for Youth and Families: 617-635-4920
Boston Youth and Employment: 617-635-4202
Home for Little Wanderers: 855-240-4663
Mass Department of Children and Families: 617-748-2000
MA League of Community Health Centers: 617-426-2225
Tufts School of Dental Medicine: 617-636-6998
ABCD Boston: 617-348-6000
Boston Center for Youth and Families Adult Education Programs: (617) 635-4920
Department of Developmental Services
Federation for kids with special needs: 800-331-0688
Falls Prevention
Philips Lifeline: 800-635-6156
Partners Healthcare (Lifeline): 800-910-4225
Suicidality
Suicide Hotline: 800-273-8255
Good Samaritans: 617-247-0220
Wellness Checks/Public Safety
Boston Police Department: 9-1-1 or 617-343-4500
Elder Abuse Hotline: 800-922-2275
Mayor’s Hotline: Dial 3-1-1 or email [email protected]
The following organizations offer assistance with job search and training, career development and other employment services:
ABCD Boston: 617-348-6000
Beacon Resume: 617-423-1515 (help with resume writing)
Boston Youth and Employment: 617-635-4202
Disability Law Center: 617-723-8455
Family Connect: 800-232-5463 (for parents and children with visual impairments)
Goodwill Industries: 617-445-1010
Jewish Family & Children’s Services: 781-693-1387
MassHire Career Centers: 617-661-7867
Mass Rehab Commission: 617-204-3600 (helps people with disabilities find employment)
Operation A.B.L.E: 617-542-4180, ext.132
Work Incentive Counseling: 877-YES-WORK or 877-937-9675
Fair Foods: 617-288-6185
Massachusetts Emergency Food Assistance Program (The Greater Boston Food Bank): 617-626-1849
Project Bread: 800-645-8333
SNAP Benefits/Food Stamps: 617-292-6211
Women, Infants, & Children (WIC): 800-942-1007
The following organizations offer a variety of payment assistance, discount programs, advocacy and supports to income-eligible families and older adults:
ABCD Boston: 617-357-6012
City of Boston Public Works: 617-635-4900
Eversource: 800-592-2000
Massachusetts Association for Community Action (MASSCAP): 617-357-6086
National Grid: 800-322-3223
Peapod: 800-573-2763
Roche Bros: 617-327-7666
Health Law Advocates: 617-338-5241
Boston Public Health Commission: Mayor’s Health Line – 617-534-5050
Health Connector: 877-MA-ENROLL (877-623-6765)
SHINE: 617-522-9270
My Ombudsman: 855.781.9898
Boston ElderINFO: 617-292-6211
Kit Clark Senior Services Home Improvement: 617-533-9141
(Dorchester, South Boston & Roxbury)
Ecumenical Social Action Committee (ESAC): 617-524-2555
(Jamaica Plain, Hyde Park, Roslindale, West Roxbury, Allston, Brighton, Mattapan)
Neighborhood of Affordable Housing (NOAH): 617-418-8265
(Charlestown, East Boston, North End and West End)
Boston Health Care for the Homeless Program: 857-654-1000
Boston Rescue Mission (Kingston House): 617-338-9000
Emergency DTA Connect: 877-382-2363
Massachusetts Coalition for the Homeless: 781-595-7570
Pilgrim Church Shelter: 617-282-0456
Pine Street Inn: 617-892-9100
Rosie’s Place: 617-442-9322
Woods Mullen Shelter and Services: 617-534-7100
Lifecycle Transitions: 877-273-7810
Service Master: 800-783-0552
Age Strong Commission: 617-635-2713
Boston Center for Independent Living: 617-338-6665
Boston Housing Authority: 617-988-4000
City of Boston Rental Relief
Neighborhood Development: 617-635-3880
Fair Housing and Equity: 617-635-2500
Housing and Urban Development (HUD): 800-225-5342
Rent and mortgage payment relief
Metro Boston Housing Partnership: 617-859-0400
Residential Assistance for Families in Transition (RAFT): 617-859-0400
Boston Bar Association: 617-742-0615
Greater Boston Legal Services: 617-371-1234
Mass Senior Legal Helpline: 800-342-5297
National Center on Law and Elder Rights
Volunteer Lawyer’s Project: 617-603-1700
Tenancy Preservation Program(MassHousing): 617-854-1089
AgeWell Equality (Ethos): 617-522-6700
City of Boston Office of Diversity: 617-635-2011
Fenway Health-LGBTQIA+ Health Education Center: 617-927-6354
Ethos: 617-522-6700
Boston Medical Supplies: 877-707-9643
Charm Medical Supply: 877-942-4276
MASS Match: 877-508-3974
REquipment: 866-244-6156
StairLift: 866-549-8893
Sullivan’s Pharmacy/Medical Supply: 617-323-6544
BEST Team at Boston Medical Center: 800-981-4357
Community Services Institute: 617-325-2993
Massachusetts Department of Mental Health: 800-221-0053
South Bay Mental Health: 508-521-2200
Mass College of Pharmacy and Health Sciences: 866-633-1617
Prescription Advantage: 800-243-4636
A state-sponsored prescription drug program administered by the Commonwealth of Massachusetts Executive Office of Elder Affairs for seniors and people with disabilities.
City of Boston: Call 3-1-1 on the day of a snowstorm and your name will be placed on a list for when volunteers are available.
Snow Angels: 617-464-8500
AHOPE (Boston’s Harm Reduction Program): 617-534-3976
Boston Recovery Services: 3-1-1
Entre Familia Bilingual and Bicultural Program: 617-534-7968
Massachusetts Substance Abuse HELPLINE: 800-327-5050
Providing Access to Addictions Treatment, Hope and Support (PAATHS): 855-494-4057
Caregiver Support Groups (virtual)
Boston Senior Home Care
Diabetes Counseling
Steward Carney Hospital: 617-506-4921
Grief Counseling
Steward Carney Hospital: 617-296-4000
NAMI Family Support for Elderly w/ mental illness: 617-635-3994
Discounted Taxi (Coupons): 617-635-4366
Friendship Works (Medical Escort only): 617-482-1510
Mass General Brigham Healthcare: 617-726-2250
MBTA Youth Passes: 617-635-4202
Senior Shuttle: 617-635-3000
The Ride (MBTA): 617-337-2727
Mass Department of Veterans Services: 617-210-5480
City of Boston Veteran Services: 617-241-8387
New England Center Home for Veterans: 617-371-1800
Veteran Crisis Line: 800-273-8255
Age Strong Commission: 617-635-3988
FriendshipWorks: 617-482-1510
Little Brothers Friends of the Elderly: 617-524-8882